Microquiz to Loxley Web Studio Transfer: Terms and Conditions

Updated 29th October 2024

These terms and conditions apply to customers transferring to Loxley Web Studio Ltd from Microquiz Limited. Anyone needing our regular terms and conditions please see here.

These Terms & Conditions outline the agreement between Loxley Web Studio Ltd and 'the Client'. Any purchase or use of our services implies that 'the Client' has read, understood, and accepted these terms and conditions.

1. Asset Transfer

Loxley Web Studio Ltd will transfer your existing domain name, website, and email address to our preferred suppliers. Your domain name, email address, and website will not change, except as outlined below.

There may be a short interruption to your service on the final day of the transfer period, which can take up to 30 days. Loxley Web Studio Ltd will endeavour to undertake most technical work outside of regular working hours to minimise disruption; however, some interruptions may be unavoidable.

2. Website Duplication

Loxley Web Studio Ltd will create a copy of your current website and host it on your behalf. Any issues or problems with your current site will also be copied over. Loxley Web Studio Ltd will not address or resolve such issues unless the client requests this service, which will be charged at the hourly rate (currently £30).

Loxley Web Studio Ltd reserves the right to make minor adjustments to the appearance of your website, especially when outdated animations or features cannot be duplicated effectively. Additionally, Loxley Web Studio Ltd reserves the right to update the appearance and functionality of contact forms where necessary for security or functionality purposes.

3. Content Management System

Your current website includes a content management system (CMS) that allows you to log in and edit images and text. Loxley Web Studio Ltd will not offer this CMS moving forward.

Any future changes to images or text can only be made by Loxley Web Studio Ltd, with an hourly rate charged for updates (currently £30 per hour, with a minimum 1-hour charge). As a reference point, most small changes, such as updating text or images, typically take less than 1 hour.

4. Email

Clients will receive up to 2 email addresses with 5GB of total storage. Additional email addresses or increased storage can be purchased if required.

On the final day of your transfer, there may be a short interruption to your email service as we switch providers. Loxley Web Studio Ltd will attempt to perform this change outside regular business hours; however, we cannot guarantee uninterrupted service or take responsibility for any delays or lost emails that may occur during the transfer process.

Clients will need to provide a mainstream email address (such as Gmail or Outlook) for their contact forms and emails to be connected to. Existing emails will not be automatically migrated to the new system unless the client requests it, for which there may be a surcharge.

It is strongly recommended that clients archive their existing emails before the final day of transfer. Loxley Web Studio Ltd cannot accept responsibility for lost or delayed emails during the transfer.

5. Domains

The current price applies to domain names ending in .co.uk. Other domain types may incur a surcharge.

6. Pricing

The current price for one year of web hosting, email hosting and domain registration is £95. Loxley Web Studio Ltd reserves the right to adjust this price in the future if necessary.

7. Payments

Payments are due yearly in advance. Refunds cannot be issued if a hosting plan is cancelled mid-term.

Loxley Web Studio Ltd will only renew hosting if payment is received before the renewal date. Hosting renewals will be invoiced four weeks in advance. If an invoice is not paid by the renewal date, website hosting, email hosting and domain registration will not be renewed, and these services will go offline.

Purchasing a new hosting plan instead of a continuation may result in a higher price.

8. Indemnity

The Client agrees to indemnify and hold Loxley Web Studio Ltd harmless from any claims resulting from the use of our service that damages the Client or a third party.

9. Liability

Loxley Web Studio Ltd excludes itself from all and any liability to the fullest extent permitted by law from:

  • Loss or damage caused by any inaccuracy
  • Loss or damage caused by omission
  • Loss or damage caused by delay or error

10. Website Browsers

Due to the legacy nature of your current website, we cannot guarantee functionality across all devices and browsers. As noted above, your website will be duplicated, meaning that any existing compatibility issues will be preserved in the copy.

Changes in technology may affect your website's display over time. We cannot be responsible for display issues arising after the initial duplication. If updates are needed to ensure compatibility with new browser versions, these will be charged at the current hourly rate.

11. Legal Documents

It is the Client's responsibility to provide all necessary legal documents required for the website, such as privacy policies, terms and conditions, and other legal disclosures. Loxley Web Studio Ltd does not provide legal advice or draft legal documents. If the Client wishes for Loxley Web Studio Ltd to add legal documents to their website, this will be charged at the current hourly rate.

12. General

These Terms & Conditions replace any previous agreements. By using our services, you confirm that you have read and accepted these terms.